AR Data Analytics and Dynamic Reporting: A CFO’s Perspective

At a Glance—Accounts receivable analytics for the Office of the CFO

Accounts receivable analytics is a data-driven approach to managing and optimizing the accounts receivable process. It involves collecting, analyzing, and interpreting data related to customer invoices, payments, and outstanding balances.

Accounts receivable analytics is one such solution that can revolutionize the way organizations manage and improve their cash flow. Let’s discuss the ins and outs of data analytics and dynamic reporting.

1.1 Data visibility: A must-have for today’s CFOs

Statistics of top challenges faced by a CFO with a remote workforce

Data visibility is a concern among finance leaders that stems from the widespread adoption of multiple data sources. This brings the problem of constantly monitoring huge amounts of data for insights. Advanced data analytics help unify disparate data into a single data source which speeds up reporting and eliminate manual inaccuracies. CFOs get faster closing times, strong auditability, minimized risks, and accurate decision-making with real-time data visibility.

1.2 What is dynamic reporting?

Dynamic reporting or real-time reporting allows access to updated, interactive reports from anywhere and any device. Dynamic dashboards allow CFOs to generate customized financial reports with multiple KPIs to get critical insights. These reports are updated automatically from ERP data.

1.3 Role of analytics in global growth strategies

Global strategy development demands innovative and deliberative executives to set goals, make smart decisions, and gain an edge over competitors. Let’s take a look at two of the major global growth strategies and understand the role of data analytics:

Mergers & Acquisitions (M&A)

Shared Services

Chapter 02

Analytics in Accounts Receivables: Then vs. Now

This chapter will compare traditional and advanced analytics and discuss their impact on a business. Let’s start with understanding accounts receivable data analytics.

2.1 What is accounts receivable data analytics?

Accounts receivable data analytics is the analysis of raw data to determine business specific insights that allow finance leaders to get real-time visibility across different AR processes.

2.2 Traditional methods of reporting and analytics

In 2022, businesses easily recognize red flags in the O2C process within seconds because of interactive analytics and dynamic reporting. But it was not always like this; traditional methods of reporting and analytics before the introduction of SaaS were:

Paper-based reporting

Excel-based reporting

On-premise ERP and reporting

2.3 Inefficiencies linked with traditional methods

Let’s take a look at some factors that make traditional methods of reporting inefficient:

Lack of visibility across O2C

Inefficient process because of siloed workflows

Time-consuming, error-prone manual reporting

2.4 Moving forward with advanced analytics

Advanced analytics uses sophisticated techniques such as predictive modeling, machine learning, and process automation to analyze large data sets. It offers a broader set of capabilities to address challenges that traditional methods cannot, allowing more effective strategic decision-making.

Key features:

Advantages:

Chapter 03

Metrics that Matter

In this fluctuating economy, CFOs need to monitor crucial KPIs to maintain the business’s financial health. This chapter will discuss the key metrics and their impact on business processes.

3.1 Seven metrics CFOs should track in 2022

Days Sales Outstanding (DSO)

Collection Effectiveness Index (CEI)

Accounts Receivable Turnover Ratio (ART)

Operating Expenditure (OPEX)

Bad Debts

Working Capital

Customer Satisfaction (CSAT)

Chapter 04

Accounts Receivable Process-Specific Approach to Analytics

All AR processes are distinct and require their own set of reporting and analytics to track valuable insights. This chapter will discuss the reporting and analytics for five crucial AR processes.

4.1 Cash application

Cash application is the process of matching incoming payments from customers with their respective open invoices.
Top three reports:

Report on payment ERP status

Report on exception handling productivity

Report on account summary

Additional metrics to track:

4.2 Collections

Collections is the process of recovering outstanding payments from customers.
Top three reports:

Report on CEI

Report on top delinquent customers

Report on bad debt write-off monthly trend

Additional metrics to track:

4.3 Invoicing

Invoicing is the process of issuing invoices, account statements and delivering them to customers.
Top three reports:

Report on customer dispute by reason

Report on invoice delivery status

Report on payment portal adoption

Additional metrics to track:

4.4 Credit management

Credit management is the process of assessing credit, granting credit, and setting the limits and terms on which it is granted.
Top three reports:

Report on DSO monthly trend

Report on credit exposure split

Report on credit applications processed

Additional metrics to track:

4.5 Deductions management

Deductions are the amount that customers do not pay in full for specific goods or services for various reasons, and deductions management is the process of resolving such deductions.
Top three reports:

Report on deductions monthly trend

Report on DDO monthly trend

Report on deductions reason codes

Additional metrics to track:

Chapter 05

Cash Flow Forecasting using Artificial Intelligence

Cash flow challenges are ubiquitous in the B2B world. Adequate cash availability is one of the most significant components in the growth trajectory of any business. Yet, many CFOs do not have control over their cash flow. So in this dynamic economy, CFOs have started relying on cash flow forecasting to emerge as strategic leaders.

Statistics of business failures due to cash flow problems

5.1 Why should every business focus on cash flow forecasting?

Cash flow forecasting is a vital tool that lets you see if and when you’ll run out of money to plan ahead of time. Some of the most significant benefits it offers are listed below:

Monitor high-risk accounts

Grow more predictably

Track your spending

5.2 Role of Artificial Intelligence in cash flow forecasting

Artificial Intelligence (AI) can process, analyze, and detect patterns from vast amounts of historical data to forecast future flows within seconds. Implementing AI in your processes has several advantages over traditional forecasting methods:

Increase accuracy

Reduce time

Chapter 06

The Impact of Digital Shift

The key to understanding your business is advanced AR analytics. It paves the way for optimizing your strategies for business growth. Let’s have a look at the benefits it delivers:

Benefits of advanced AR analytics

6.1 Customer Success Story: Ivanti’s Business Transformation

As we have gained a clear understanding of the value of advanced AR analytics, let’s dive deep into a real-world example and see how it is revolutionizing the mid-market:

About Ivanti

Ivanti is a Utah-based mid-market company that automates IT and security operations.

Challenges

Limited Visibility into AR Processes: Ivanti did not use a centralized repository to track reminders, emails, or notes. All kinds of reports had to be generated manually. They had no real visibility into their business operations, especially regarding payments. It resulted in a lack of ownership among teams. Also, there was no visibility for CFOs to analyze the performance of their business functions.

Solution

Ivanti adopted HighRadius’s solution, which enabled them to implement reporting frameworks at employee and CXO levels. It helped them gain visibility by tracking performance in real-time and provided a fair idea of ownership of accounts. With intuitive dashboards, the company monitored and analyzed essential metrics. The primary benefit Ivanti gained from the dashboards was cash flow forecasting. Ivanti could get accurate predictions of accounts payable based on consumer payment behavior patterns. It also helped them accurately assess high-risk customers and prioritize accounts.

Impact

After implementing advanced AR analytics, they experienced around 20% year-over-year business growth.

6.2 Advanced AR analytics: A step towards becoming the strategic CFO

Statistics of predictive analytics tools usage for AR management

Data-driven organizations are increasingly taking advantage of automation to understand customers, track processes, and streamline operations. While the world is progressing, adhering to outdated technology could cost your business more than it saves. Outdated systems make it difficult to compete with other businesses in this digital world. The potential of advanced analytics and dynamic reporting is too powerful to ignore, and being the CFO, you should choose the right technology to help your company grow.

Chapter 07

RadiusOne AR Suite by HighRadius

RadiusOne AR Suite is a complete accounts receivables solution designed for mid-sized businesses to put their order-to-cash on auto-pilot. It has three AR modules — eInvoicing & Collections, Cash Reconciliation, and Credit Risk Management to improve productivity and enable faster cash conversion. It provides out-of-the-box reporting and advanced AR analytics to help businesses capture actionable insights and enables end-to-end visibility across AR functions. Some of the highlights of AR data analytics in RadiusOne AR Suite:

Affordable, quick to deploy, and functionality-rich, the solution is pre-loaded with industry-specific best practices to take your business to new heights.

Collections dashboard of RadiusOne AR Suite

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Executive Summary

Across the globe, the rise of SaaS-based analytics and reporting has accelerated digital transformation, especially for mid-size businesses and large enterprises. The evolution of analytics from spreadsheet-based reporting to AI-driven advanced analytics is obvious. A big reason for this shift is the need to gain complete visibility over critical processes across departments and globally.

For ages, CFOs have struggled to follow the massive amount of data to uncover trends and insights to support data-driven business planning and strategizing. Today, with advanced analytics and dynamic reporting, CFOs can overcome this roadblock. Now, CFOs can gain rich insights instantly and expand their influence beyond core financial functions.

This ebook is a complete guide for mid-market CFOs to understand advanced analytics in accounts receivables (AR). It unveils the problems and solutions of limited visibility in AR management. In the following chapters, we will draw a comparison between traditional analytics and advanced analytics to understand their real value and discuss how Artificial Intelligence is leveraged in this process to enhance workflows. This ebook also covers the essential metrics that CFOs need to focus on from business and process-specific levels and the impact of adopting advanced analytics to optimize receivables.

Chapter 01

At a Glance—Accounts receivable analytics for the Office of the CFO

Accounts receivable analytics is a data-driven approach to managing and optimizing the accounts receivable process. It involves collecting, analyzing, and interpreting data related to customer invoices, payments, and outstanding balances.

Accounts receivable analytics is one such solution that can revolutionize the way organizations manage and improve their cash flow. Let’s discuss the ins and outs of data analytics and dynamic reporting.

1.1 Data visibility: A must-have for today’s CFOs

Statistics of top challenges faced by a CFO with a remote workforce

Data visibility is a concern among finance leaders that stems from the widespread adoption of multiple data sources. This brings the problem of constantly monitoring huge amounts of data for insights. Advanced data analytics help unify disparate data into a single data source which speeds up reporting and eliminate manual inaccuracies. CFOs get faster closing times, strong auditability, minimized risks, and accurate decision-making with real-time data visibility.

1.2 What is dynamic reporting?

Dynamic reporting or real-time reporting allows access to updated, interactive reports from anywhere and any device. Dynamic dashboards allow CFOs to generate customized financial reports with multiple KPIs to get critical insights. These reports are updated automatically from ERP data.

1.3 Role of analytics in global growth strategies

Global strategy development demands innovative and deliberative executives to set goals, make smart decisions, and gain an edge over competitors. Let’s take a look at two of the major global growth strategies and understand the role of data analytics: